Privacy Policy
Effective from 2026-10-09.
1. Controller
RealDropHunt Labs Ltd, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom, company number 16830742, e-mail info@sitevelox.com (“SiteVelox”, “we”).
EU representative (Art. 27 GDPR): Matevž Filej, Trg vstaje 8, 2342 Ruše, Slovenia, info@sitevelox.com.
2. What data, why and for how long
| When | Data | Purpose and legal basis | Retention |
|---|---|---|---|
| Free speed test | the website address you enter, your country (derived from your IP by Cloudflare); your IP only in hashed form | running the test, preventing abuse, understanding interest in the service (legitimate interest, Art. 6(1)(f) GDPR) | address and results up to 12 months; hashed IP changes daily and is not reversible |
| Sign-up | name, e-mail, domain, company, VAT ID, note | concluding and performing the subscription (Art. 6(1)(b) GDPR) | duration of the subscription plus 2 years |
| Payments and invoices | billing data (name, e-mail, address, company, VAT ID); card data is processed only by Stripe | contract and legal obligations (Art. 6(1)(b), (c)) | invoices 10 years as required by law |
| E-mail communication and monthly reports | e-mail address, messages | support and reports (Art. 6(1)(b), (f)) | duration of the subscription plus 2 years |
sitevelox.com does not use cookies for tracking or advertising. The admin area stores only the administrator’s login key in their own browser.
3. Visitors to our customers’ websites
When you visit a website that uses SiteVelox, your requests are passed on to that website’s server. The website owner is the controller for this data (e.g. IP address, browser data); we act as their processor under a data processing agreement. We do not store visitors’ personal data; only public page content is cached – never pages with logins, carts or personal content. To measure the effect we collect anonymous speed measurements and JavaScript error counts (no IP addresses, no cookies), kept for 35 days. To exercise your rights, please contact the website owner.
4. Processors and transfers
| Provider | Purpose | Location |
|---|---|---|
| Cloudflare, Inc. | hosting of sitevelox.com, passing and caching of traffic, e-mail routing | global network; USA – EU-US Data Privacy Framework and standard contractual clauses |
| OVH SAS | servers for preparing pages and for root-domain traffic | EU (France, Germany) |
| Sendinblue SAS (Brevo) | sending e-mails (reports, notifications) | EU (France) |
| Stripe (Stripe Payments Europe Ltd. and affiliates, incl. Link) | checkout, payments, tax calculation, receipts and invoices, payment support – as merchant of record Stripe processes payment data as an independent controller under its own privacy policy | EU (Ireland); transfers to the USA – Data Privacy Framework |
| Google (PageSpeed Insights) | speed measurement – only the address of a public page is sent | USA |
5. Your rights
You have the right to access, rectification, erasure, restriction, data portability and objection. Send requests to info@sitevelox.com; we reply within 30 days. You may lodge a complaint with a supervisory authority, e.g. the UK Information Commissioner’s Office (ico.org.uk) or the data protection authority in your EU country.
6. Security
All connections are encrypted (HTTPS). Access to systems is limited to keys and to the minimum necessary. Data is stored with providers holding international security certifications.
7. Changes
We may update this policy. The date of the last change is shown at the top; customers are informed of material changes by e-mail.